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| Rate our service quality so far | |
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| Topic Started: Mar 7 2008, 10:25 AM (1,608 Views) | |
| Spyder | Mar 7 2008, 10:25 AM Post #1 |
Administrator
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Dear friends, We would like to find out how well (or not) are we in terms of customer service in your opinion. Do give us some indication. Thank you. |
~Administrator~ Online Shop: www.thedreamfashion.com.sg Email: enquiry@thedreamfashion.com.sg | |
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| michelle5160 | Apr 1 2008, 09:01 PM Post #2 |
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good..  i can always get my order within 3-4 days.. |
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| Spyder | Apr 2 2008, 12:16 AM Post #3 |
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Thank you Michelle!  We hope we can constantly deliver on time. |
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~Administrator~ Online Shop: www.thedreamfashion.com.sg Email: enquiry@thedreamfashion.com.sg | |
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| michelleyyeo | May 13 2008, 02:50 PM Post #4 |
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I think selection's good and the web doesn't crash and all. Thumbs up. |
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| michelleyyeo | May 13 2008, 04:50 PM Post #5 |
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I think the fact that TDF did a recall makes it seem very trustworthy as a shop? Most shops won't do that. Good job. |
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| michelleyyeo | May 13 2008, 04:51 PM Post #6 |
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Oh but Hanee series & Japan sweet girl don't have stuff in it. |
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| michelleyyeo | May 13 2008, 04:55 PM Post #7 |
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Maybe you can add a view all button? |
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| michelleyyeo | May 13 2008, 04:56 PM Post #8 |
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If its not too hard, there's an option of those sorts of compare two products or more. |
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| michelleyyeo | May 13 2008, 04:59 PM Post #9 |
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By the way, where are the stuff imported from? Like where're they made in? |
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| Spyder | May 14 2008, 09:09 PM Post #10 |
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Administrator
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Hi Michelleyyeo, Thank you for the kind words! Your comments are taken into consideration. But please try to put them all in one post next time.
The clothes are imported from Hong Kong. The production is in China. The clothes went through thorough quality checks from our suppliers first before coming to us. We will do the second round of quality checks to ensure no damages during packing or transportation. However, slips do happen and should that happen, we will do the necessary recovery action. |
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~Administrator~ Online Shop: www.thedreamfashion.com.sg Email: enquiry@thedreamfashion.com.sg | |
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4:39 PM Feb 6